Real-time communication is supported without the need for additional applications or plug-ins.
WebRTC enforces the usage of encryption for both the media and the signalling. Thereby, WebRTC provides a higher security level than most currently available commercial telephony systems.
By relying on WebRTC technology, service providers can enable users to access their VoIP service while on the go without specialised applications.
By deploying a WebRTC gateway end users would be able to access the SIP based hosted PBX and call centers without the need to change these services.