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What are Chatbots? Advantages of Chatbots in start-up

5 Reason to add Chatbots in start-up

What is Chatbots?

A Chatbot is an Artificial Intelligence (AI) software programmed to stimulate conversation with the user through different online platforms. They interact with users in the way the human interact online. They can answer almost all the basic question which help user find the answer for their question easily.
We are at the end of 2018 and many big to small Businesses are adopting the chatbots for their company. A chatbot can help you in generating new leads, continuous communication with the lead, and help in making customer relationship better than ever.

Advantages of Chatbots in Start-up

Ease Work Load:- Chatbots help your Business to generate more leads and follow up without wasting your precious time. Chatbot can save plenty of workload from your employee by easing the repetitive work.

Automation:-

You can automate some of your repetitive work with the like generating invoice or other billings. When a user reaches your website the chatbot sends the message automatically thus helping user finding what they need. Most of the question can be answered by chatbot, if customised properly.

Personal Assistance:-

Chatbot software can work as a personal assistance for user as they can assist in any language, gives user the feeling of personalisation. It can be customised as per your industry niche and can work advisor for, e-commerce industry as a fashion advisor, trade industry as finance advisor. They can remember your choice from your last visit and can customise and show result as per your last visit.

24*7 Availability:-

Chatbot in Start-up keeps your company running 24*7 by connecting with customers automatically. We can’t hire people for 24*7 to keep Business running but chatbot solved that problem without making any effort. They are free from making errors like human but their efficiency is great with a very low amount of investment.

Memory and Customisation:-

We can customise chatbot as per our Business need and we can access all the history all the time thus can help us remembering things and changing it accordingly. Chatbots in start-up can help you know the user behaviour as the technology is growing faster AI, Machine Learning can make chatbot work more like human.

 

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