5 Reasons to add Chatbots in start-up
What are Chatbots?
A Chatbot is an Artificial Intelligence (AI) software programmed to stimulate conversation with the user through different online platforms. They interact with users in the way humans interact online. They can answer almost all the basic question which help user find the answer to their question easily.
We are at the end of 2018 and many big to small Businesses are adopting chatbots for their company. A chatbot can help you in generating new leads, have continuous communication with the lead, and help in making customer relationships better than ever.
Advantages of Chatbots in Start-up
Ease Work Load:- Chatbots help your Business to generate more leads and follow up without wasting your precious time. A chatbot can save plenty of workload from your employee by easing the repetitive work.
Automation
You can automate some of your repetitive work like generating invoices or other billings. When a user reaches your website the chatbot sends the message automatically thus helping users find what they need. Most of the questions can be answered by the chatbot if customized properly.
Personal Assistance
Chatbot software can work as personal assistance for users as they can assist in any language, giving users the feeling of personalization. It can be customized as per your industry niche and can work advisor for, the e-commerce industry as a fashion advisor, or the trade industry as a financial advisor. They can remember your choice from your last visit and can customize and show results as per your last visit.
24*7 Availability
Chatbot in Start-up keeps your company running 24*7 by connecting with customers automatically. We can’t hire people 24*7 to keep the Business running but the chatbot solved that problem without making any effort. They are free from making errors like humans but their efficiency is great with a very low amount of investment.
Memory and Customisation
We can customize the chatbot as per our Business needs and we can access all the history all the time thus can help us remember things and change them accordingly. Chatbots in start-ups can help you know the user behavior as the technology is growing faster AI, Machine Learning can make chatbot work more like humans.
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